Customer Admin Coordinator

12 Month Maternity Cover Contract

Escape Recruitment are recruiting for our client, an established company based in West Lothian and continuing to grow year on year. We have an excellent opportunity for a Customer Admin Coordinator to join the team to support for a period of 12 months to cover maternity leave.

Based within a small, supportive but busy team, you will provide administration support and planning to coordinate construction projects.

What you'll be doing:

• Assist the sales and procurement team with customer quotations to investigate materials, resource and suppliers required in order to provide accurate project quotations to customers.
• Attend project setup meetings to understand scope, requirements, and deadlines.
• Order and track materials and equipment, resolving delivery issues to keep projects on schedule.
• Liaise with suppliers and subcontractors required to support with projects.
• Obtain regular updates from Project Manager on progression of the project and communicate any issues to internal teams.
• Keep clients informed on project progress and assist with any queries throughout the project lifecycle.
• Update internal project database and trackers.
• Create project reports as required for internal and external customers.
• Monitor project spend and manage purchase orders to ensure timely payments to suppliers and subcontractors.

Background and experience required:

• Strong administration experience is essential.
• Experience in construction project support is a strong advantage.
• Highly organised, able to prioritise and work to strict timescales.
• Customer focused, with exceptional communication skills, both written and verbal.
• Able to work in a small, busy team environment.
• Confident IT skills including MS Excel, database systems, CRM &/or ERP systems.
• Training will be provided on industry-specific processes, so this role may suit candidates from other project-based or technical admin roles.