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General Manager- Boutique Hotels

SIXTY EIGHT LUXE
Posted a day ago, valid for a month
Location

London, Greater London NW1 8AB, England

Salary

£70,000 per annum

Contract type

Full Time

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GROWING BUSINESS. MULTISITE ROLE. GREAT PACKAGE. PROGRESSION.

About

Were looking for a multi-site General Manager to take the helm of two propertiesoffering 30 and 20 boutique-style bedrooms, each with bustling restaurants, and a loyal local following.

This role is perfect for someone who thrives on variety, autonomy, and hands-on leadership. You'll be the cornerstone between the front of house, kitchen, housekeeping, and senior leadershipdriving business performance, standards and managing the people across both venues

The Role

  • Be the face and force behind both hotelsensuring consistency of service, guest satisfaction, and operational excellence.
  • Manage and support two close-knit teams across front of house, housekeeping, and F&B, building a positive culture of pride and professionalism.
  • Oversee all aspects of the business from food quality to guestroom turnover, ensuring the brands standards and character are upheld.
  • Take full ownership of P&L, labour control, stock management, compliance, and KPI achievement.
  • Lead compliance across licensing, health & safety, food hygiene, GDPR, and employment law.
  • Engage with guests, respond swiftly to feedback, and champion a service culture that turns customers into regulars.
  • Coach department heads, drive training and performance reviews, and embed a strong developmental ethos.

Your DNA

  • Proven experience as a General Manager (or Senior Ops Manager) within a hotel, pub group with rooms, or multi-site hospitality setting.
  • Strong understanding of both room operations and high-volume F&B service.
  • A motivating leadership style, able to nurture team morale, independence, and accountability.
  • Financial and commercial acumenable to interpret a P&L, spot trends, and drive margin improvements.
  • A practical understanding of all key legislative areas.

Whats in it for you?

  • Leadership of two award-worthy venues with genuine character and community standing.
  • A competitive base salary + quarterly performance bonus
  • Ongoing support and training, with opportunities for personal development and career progression.
  • Benefits package including discounts, wellbeing resources,
  • The chance to join a values-led organisation that cares about its people, its guests, and its legacy.

Apply now in a few quick clicks

By applying, a Caterer account will be created for you. Caterer's Terms & Conditions and Privacy Policy will apply.