GROWING BUSINESS. MULTISITE ROLE. GREAT PACKAGE. PROGRESSION.
About
Were looking for a multi-site General Manager to take the helm of two propertiesoffering 30 and 20 boutique-style bedrooms, each with bustling restaurants, and a loyal local following.
This role is perfect for someone who thrives on variety, autonomy, and hands-on leadership. You'll be the cornerstone between the front of house, kitchen, housekeeping, and senior leadershipdriving business performance, standards and managing the people across both venues
The Role
- Be the face and force behind both hotelsensuring consistency of service, guest satisfaction, and operational excellence.
- Manage and support two close-knit teams across front of house, housekeeping, and F&B, building a positive culture of pride and professionalism.
- Oversee all aspects of the business from food quality to guestroom turnover, ensuring the brands standards and character are upheld.
- Take full ownership of P&L, labour control, stock management, compliance, and KPI achievement.
- Lead compliance across licensing, health & safety, food hygiene, GDPR, and employment law.
- Engage with guests, respond swiftly to feedback, and champion a service culture that turns customers into regulars.
- Coach department heads, drive training and performance reviews, and embed a strong developmental ethos.
Your DNA
- Proven experience as a General Manager (or Senior Ops Manager) within a hotel, pub group with rooms, or multi-site hospitality setting.
- Strong understanding of both room operations and high-volume F&B service.
- A motivating leadership style, able to nurture team morale, independence, and accountability.
- Financial and commercial acumenable to interpret a P&L, spot trends, and drive margin improvements.
- A practical understanding of all key legislative areas.
Whats in it for you?
- Leadership of two award-worthy venues with genuine character and community standing.
- A competitive base salary + quarterly performance bonus
- Ongoing support and training, with opportunities for personal development and career progression.
- Benefits package including discounts, wellbeing resources,
- The chance to join a values-led organisation that cares about its people, its guests, and its legacy.