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Hotel Operations Manager | Great Property | South East London Own Transport Essential!!
We are seeking an exceptional Hotel Operations Manager to take the reins at this beautiful and historic property in South East London.
This is a unique opportunity for an ambitious and experienced hospitality professional with a strong food & beverage background to elevate guest experiences, lead a passionate team, and drive commercial success in a beautifully curated setting.
What You'll Be Responsible For:
?? Operational Excellence
Lead and oversee all departments with a focus on improving standards, consistency, and attention to detail
Ensure smooth day-to-day running of hotel operations, with a strong focus on food & beverage service
?? Guest Experience Leadership
Champion a guest-first culture throughout the property
Deliver warm, personalised service that leaves a lasting impression
?? Team Development & Leadership
Inspire and manage a diverse and talented team across multiple departments
Foster a supportive, high-performance environment that encourages growth and accountability
?? Commercial & Financial Acumen
Take ownership of P&L performance, revenue optimisation, and cost control
Collaborate on sales strategies and implement initiatives that drive profitability
?? Standards & Compliance
Set and maintain exceptional standards in service, cleanliness, and presentation
Ensure all operations comply with health, safety, and licensing regulations
What We're Looking For in a Hotel Operations Manager:
Proven experience in hotel operations, ideally within food and beverage led Hotel or events venue
Strong background in food & beverage, with a passion for quality and innovation
Outstanding leadership skills and the ability to manage, motivate, and mentor teams
Excellent communication, organisational, and problem-solving abilities
A genuine passion for hospitality and delivering unforgettable guest experiences
Commercially savvy, with a solid understanding of budgeting, forecasting, and business development
What's In It For You:
- a strong Basic to c£45k + great company benefits
A rare chance to lead at a truly lovely venue set to go on an exciting 5 year journey
Autonomy to shape and enhance the guest experience
Supportive ownership and senior leadership team
Career development opportunities
If you're ready to make your mark in a most exciting venue, we'd love to hear from you.
