- Lead, coach, and develop the salon team to deliver top-tier service.
- Manage scheduling, HR compliance, payroll, and recruitment support.
- Handle client care, feedback, and ensure GDPR compliance.
- Oversee budgets, stock control, and drive profitability.
- Ensure health & safety standards, conduct regular checks, and manage equipment upkeep.
- Collaborate with marketing to support promotions and brand goals.
- A confident, organised, and detail-oriented leader.
- Clear communicator, decision-maker, and builder of strong teams.
- Professional, motivated, and adaptable under pressure.
- Committed to service excellence.
- Able to network and onboard new clients.
- Must have experience within a salon environment at manager level.