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- Support customer relationships to increase product adoption and deliver impactful client solutions
- Lead or co-lead client workshops, troubleshoot product challenges, and identify growth opportunities
- Act as a product SME (Subject Matter Expert) for customers and agencies
- Educate internal teams and sellers on new client products, features, and betas
- Contribute to market research and competitive analysis
- Plan and execute prioritized project work using appropriate analytical methods
- Manage timelines, goals, and components of projects with minimal supervision
- Coordinate cross-functional efforts and escalate issues effectively
- Translate client business models into scalable product adoption opportunities
- Support internal feedback loops to improve product design and customer strategies
- Identify and size revenue growth opportunities in collaboration with partner teams
- Share best practices, sales strategies, and objection handling techniques
- Design and deliver workshops to drive revenue growth and align with customer goals
- Analyze data to draw actionable insights and provide strategic recommendations
- Interpret financial and performance metrics to optimize client outcomes
- Technical & Product Knowledge
- Deep familiarity with , DV360, YouTube, and related advertising platforms
- Ability to apply client product knowledge to solve business problems and drive growth
- Strong consultative skills to uncover stakeholder needs and recommend tailored solutions
- Proficient in combining technical and financial data for client reporting
- Exceptional verbal and written communication skills in English
- Ability to influence internal stakeholders and external clients across complex environments
- Experience in managing relationships across agencies and advertisers
- Skilled in opportunity and pipeline management throughout the sales lifecycle
- Excellent communication and interpersonal skills
- Strong situational leadership and ability to handle high-pressure discussions
- Ability to influence and navigate in a matrixed, cross-functional business environment
- 5+ years in media or agency services with a focus on sales or client-facing roles
- Qualifications: Bachelor's degree or equivalent practical experience
- Industry Experience: Background with companies such as Meta, Microsoft, Amazon, or The Trade Desk
- Product Expertise: Strong understanding of DV360, YouTube, and Ads
