Caretaker

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for an experienced Caretaker to provide a high standard of estate cleaning and caretaking services across Gateway Housing Association estates, ensuring communal areas, gardens, and buildings are safe, clean, and well-maintained for residents. The post holder will act as a visible presence on estates, supporting resident satisfaction, health and safety, and community wellbeing.

Your duties will include but not be limited to:

• Clean and maintain communal areas, bin stores, car parks, gardens, and landscaped areas
• Liaise with residents, customer services, and local authority teams regarding environmental standards
• Ensure communal lighting, locks, and security systems are operational and defects reported promptly.
• Report anti-social behaviour, vandalism, abandoned properties, and stray animals
• Take practical steps to address hazards and escalate appropriately
• Ensure compliance with health and safety regulations and guidelines. Report any potential hazards or safety concerns to the appropriate teams.

Experience and Skills

• Experience in a caretaking role, preferably in a residential or estate setting
• Good communication and interpersonal skills.
• Ability to follow instructions and apply COSHH guidance
• Reliable, self-motivated, and organised
• Awareness of Health & Safety requirements, including manual handling.
• Previous experience in cleaning, caretaking, or estate services.

If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.

Our benefits package includes:

• Annual Leave: starting at 28 days, plus Bank Holidays
• Subsidised Health and Fitness Membership
• Simply Health - help towards the costs of dentist, optician, and private medical appointments
• Employee Assistance Programme - including free legal, financial and counselling advice
• Pension - up to 10% employer contribution.

Please note only shortlisted candidates will be contacted.

CLOSING DATE: Friday 19th September 2025

INTERVIEWS: TBC

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community