Role: Business Acceptance Project Manager
Location: London, 3 days per week on site required
Duration: 12-month contract
Rate: Via umbrella
We're recruiting on behalf of a leading insurance programme - Project Mercury - a strategic initiative to build and implement a cutting-edge technology platform for the insurance sector.
As we approach a critical go-live phase, we're looking for a Business Acceptance PM to join the programme team on a 12-month contract. This is a high-impact role at the heart of a complex transformation, overseeing the readiness, deployment, and early support of the new platform.
?? Role Overview:
You will lead go-live readiness, cutover planning, and post-deployment transition to BAU. You'll also own and lead the Business Acceptance Testing (BAT) process, ensuring the platform is fully tested, accepted, and fit for operational use.
?? Key Responsibilities:
- Go-Live Readiness: Create and maintain readiness plans and checklists across workstreams (technical, data, training, process).
- Cutover & Deployment: Define cutover strategy, coordinate across teams, and manage execution.
- Operational Handover: Establish support models, ensure training/knowledge transfer, and prepare BAU teams for ownership.
- Post-Go-Live Monitoring: Track performance metrics, manage issue triage, and embed sustainable post-live operations.
- Business Acceptance Testing: Lead BAT planning, execution, issue management, and ensure solution meets business needs.
? Ideal Candidate:
- Proven experience in technology transformation or platform delivery programmes within insurance or financial services.
- Strong background in cutover planning, testing coordination, and business change.
- Track record of working across multi-disciplinary teams (build, data, BI, ops, IT).
- Excellent stakeholder management and structured project delivery approach.
- Familiar with hyper care, issue triage, and transition to operational support.
Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
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