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Overview
Join a leading financial services company as a Business Change Manager, responsible for driving the adoption of IT Service Continuity Management processes. This role ensures that continuity plans, recovery procedures, and service resilience practices are understood, embedded, and operational across the organization.
Role & Responsibilities
- Lead the implementation and adoption of IT Service Continuity Management processes.
- Develop and execute communication strategies to engage stakeholders effectively.
- Design and deliver training programs to build awareness and compliance with continuity and recovery procedures.
- Embed service resilience practices into business operations and culture.
- Collaborate with cross-functional teams to align continuity plans with organizational objectives.
- Monitor adoption progress, report on outcomes, and identify areas for improvement.
Essential Skills & Experience
- Strong understanding of IT Service Continuity Management and resilience frameworks.
- Proven experience in business change management within large, complex organizations.
- Familiarity with ITIL or similar service management methodologies.
- Excellent communication and stakeholder engagement skills.
- Ability to design and deliver impactful training and awareness programs.
- Analytical mindset with risk identification and mitigation capabilities.
Rate & Duration
- 700 - 730 Per Day (PAYE including on costs)
- Hybrid (London)
- 4 Months (Extensions extremely likely)
Business Change Manager (IT Continuity) - 700 - 730 Per Day - London (Hybrid) - 4 Months - Financial Services
