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Director of Operations

Arthur
Posted 10 hours ago, valid for 5 days
Location

London, Greater London EC2V7NQ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Arthur is partnering with a leading Lloyd’s Syndicate to hire a Director of Operations with a salary of £120,000 to £140,000.
  • The role requires a minimum of 10 years of experience in senior leadership positions within complex, multi-region environments.
  • The successful candidate will oversee the Underwriting Support Teams and lead operational excellence initiatives across the UK and MENA regions.
  • Key responsibilities include driving performance, implementing process improvements, and collaborating with operational leaders to align with strategic goals.
  • The ideal candidate will possess strong communication skills and a proven track record of driving operational excellence and transformational change.
Arthur is partnering with a leading Lloyd’s Syndicate who is hiring a Director of Operations.This position is instrumental in shaping and executing operational strategy, driving performance, and embedding a culture of continuous improvement across the UK and MENA regions. The successful candidate will oversee the Underwriting Support Teams for both regions, as well as lead the Operational Excellence and Optimisation teams, ensuring alignment with strategic goals and delivering consistent, high-quality operations.Key Responsibilities:
  • Lead and manage the Underwriting Support Team to ensure optimal performance and regulatory compliance across UK & MENA.
  • Drive development through the Training & Development team to enhance operational capability and service excellence.
  • Oversee the Optimisation Team to identify and implement innovative underwriting process improvements and efficiencies.
  • Collaborate with operational leaders across the business to align team efforts with strategic objectives.
  • Represent Operations on internal and external committees.
  • Stay informed of market changes and initiatives, understanding their impact on business operations.
  • Partner with the Executive Team to shape operational strategies and provide insight-driven recommendations.
  • Sponsor and lead critical operational projects, ensuring they are delivered on time, within budget, and to scope.
  • Partner with the Operational Excellence Leader to ensure consistent application of the operating model.
The ideal candidate will be strategic, collaborative and bring senior leadership experience within complex, multi-region environments, strong communication and stakeholder management skills, and a proven ability to drive operational excellence and transformational change.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.