Workplace Coordinator (FM)

Overview

Excellent opportunity for a Workplace / Facilities Coordinator to work client side for a highly reputable organisation overseeing Facilities Management within their vibrant London office. You will Run the day-to-day site activities which will include co-ordinating the following services: post, cleaning, security, health and safety, inducting new starters, M&E contractors and front of house services.

Key Responsibilities

• Serves as primary point of contact for all functions and processes within the Workplace team.
• Responsible for the onsite Facilities Management, ensuring all requests are actioned in a timely manner, appropriately and effectively to meet customer satisfaction and expectations
• Deliver KPI and SLA reporting for contractors
• Responsible for completing and recording daily building inspections, documenting and resolve any issues found and engage appropriate vendors promptly
• Supervision of site PPM schedule, ensuring all tasks are undertaken within the agreed timescales. Manage all reactive work requests, ensuring the appropriate, swift and cost-effective resolution.
• Supervision of third-party contractors and suppliers undertaking FM and Workplace work on site, ensuring all work is carried out in accordance with regulatory requirements and company standard operating procedures.
• Proactive 'visual maintenance' of floor areas in all offices, including collaboration spaces, staircases, coffee points and other areas
• Responsible for checking and reviewing Risk Assessments and Method Statements (RAMS) and creating permits to work.
• Induct new starters with building processes
• Develop a professional relationship with all facilities service providers by regular contractor/vendor meetings, ensuring agreed service commitments and KPI's are met and exceeded. Ensure value for money/added value is achieved in terms of quality, service and cost.
• Sort, collate and distribute all mail and courier requests. Log and record all mail transactions on appropriate spread sheets.
• Cover for other roles within the team as required
• Carry out other duties as required, including but not limited to, general porterage.
• Supervise security provision
• Maintain relationship with all stakeholders and act as primary contact for all Workplace related queries.

Experience / Skills Required

• Experience as a Facilities Assistant / Workplace Coordinator within a corporate environment.
• Experience with PPM's and scheduling
• Good communication and able to work within a team
• Have an understanding of hard and soft services
• NEBOSH and or IOSH
• Team player with an enthusiastic attitude and pro-active approach.

Salary / Package

• 40,000 - 42,000
• 25 days holiday
• Pension contribution
• Access to corporate benefits

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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