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Client Services Manager

Tiger Recruitment
Posted a day ago, valid for 20 days
Location

London, Greater London EC1R 0WX

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A luxury healthcare clinic in the West End is seeking a Client Services Manager with a salary of £40,000 to £50,000 per year.
  • The ideal candidate should have previous experience working with high-net-worth and ultra-high-net-worth clients.
  • Exceptional written and verbal communication skills, along with the ability to multitask, are essential for this role.
  • Key responsibilities include client communication, coordinating health assessments, and managing invoicing.
  • This position offers the opportunity to work in a passionate team while delivering first-class customer service.
A very exciting opportunity has arisen for a highly personable and organised Client Services Manager to join a luxury healthcare clinic in the West End! This role requires you to work with the practices high-net-worth and ultra-high net worth clients and ensure that their first-class customer service standards are always met. This is a wonderful role that allows you to work alongside a group of passionate and dedicated individuals while also being able to make the role your own. If this position is of interest to you, please feel free to apply! Who you are:
  • You will be highly organised and adaptable.
  • Ideally possess previous experience working with HNW/UHNW clientele.
  • Demonstrates exceptional communication skills, both written and verbal
  • Possess the ability to multitask and handle several clients at one time
What you will do:
  • Communicate with clients over email and telephone
  • Enter client details into the practices database
  • Coordinate health assessment days for clients
  • Meet and greet on day of assessment
  • Oversee invoicing and liaising with the finance department
  • Serving as the overall point of contact for all clients assigned to you
Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.