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CRM Manager - Hybrid (2-3 Days in Central London Office)

CRM Manager - Hybrid (2-3 Days in Central London Office)

Jacob Grey

Posted 5 hours ago, valid for 8 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The CRM Manager position is a hybrid role based in Central London, offering a salary of up to £50,000 plus excellent benefits.
The ideal candidate should have hands-on CRM experience in a subscription or direct-to-consumer business, with a strong grasp of customer lifecycle marketing.
The role involves developing the CRM strategy, crafting engaging campaigns, and using tools like Braze or Hubspot to create personalized customer journeys.
Strong analytical skills, confidence using GA4, and the ability to collaborate with creative and data teams are essential for this position.
Additional perks include private health insurance, 25 days of holiday, and flexible working arrangements.

CRM Manager - Hybrid (2-3 Days in Central London Office)Up to £50,000 + Excellent BenefitsJoin an Exciting TV Streaming App!

Are you a CRM specialist with a passion for data, creativity, and customer journeys? Fancy helping shape the future of a rapidly growing television streaming app?

This exciting, mission-driven digital business is on the hunt for a CRM Manager to lead customer communications across email, push notifications, and in-app messaging. With a strong subscriber base and big growth plans, this is your chance to make a serious impact — and have fun doing it.

What You’ll Be Doing:

Own and develop the CRM strategy, crafting campaigns that engage, retain, and grow our audience.
Work with tools like Braze, Iterable, Hubspot or similar to build slick, personalised journeys.
Use behavioural data to target the right users at the right time.
Collaborate with creative, product and data teams to deliver compelling messaging across every touchpoint.
Analyse performance, run A/B tests, and constantly optimise for results.

What You’ll Bring:

Hands-on CRM experience in a subscription or direct-to-consumer business.
Solid grasp of customer lifecycle marketing, segmentation and testing.
Strong analytical skills and confidence using GA4 and spreadsheets.
Clear communicator and great team player — able to turn insight into action.

Bonus Points for:

Experience in digital TV, streaming, or entertainment apps.
Basic HTML skills for quick email edits.

Why Apply?

Private Bupa health insurance
25 days holiday (plus bank hols)
Flexible hybrid working (2-3 days in a vibrant central London office)
Pension scheme & family-friendly policies
Free subscription and discounts for friends and family

Ready to help shape the next big name in digital TV? Apply now.

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CRM Manager - Hybrid (2-3 Days in Central London Office)

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