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Quest Search & Selection are partnering with a leading international retailer.
As a Senior eCommerce Manager, you will be responsible for managing the trading team and driving commercial performance through data-driven strategies aimed at boosting digital sales. Your role will be around enhancing the on-site customer experience, coordinating campaigns & ensuring smooth execution of promotions.
Role and Responsibilities of this Senior eCommerce Manager:
- Own and deliver digital sales performance for the business, including revenue and profit forecasting and key metrics such as Conversion Rate, AVO & Sales.
- Collaborate with the Head of eCommerce to shape and implement a digital trading strategy.
- Lead regular performance reviews with the team.
- Work cross-functional with the market insights and Digital Marketing team.
- Use data analysis to guide decisions and ensure the team has strong data literacy skills.
- Strong stakeholder management is vital for securing alignment and support across departments.
- Develop and execute a performance and data analysis strategy through analytics tools such as GA, AA & Content Square.
- Ensure seamless execution of campaigns and trading initiatives with a focus on optimising the customer journey.
- Drive enhancements in site navigation, user experience, and product merchandising to improve conversion and other digital KPIs.
- Work closely with Product, UX, and Experimentation agencies to influence priorities and contribute to the development roadmap.
- Ensure digital KPIs are clearly understood and realistically achievable across teams.
Qualifications required for this Senior eCommerce Manager role:
- Minimum of 5 years' experience in a similar digital trading or e-commerce role within retail or consumer brands.
- Highly analytical and strategical with advanced knowledge of Google Analytics, Contentsquare, and Excel.
- Strong team management and development skills with prior experience in manging a small/mid-size team.
- Legal right to work in the UK.
- Proven experience with e-commerce platforms.
- Track record in improving both day-to-day operations and long-term strategic initiatives to drive sales.
- Proactive, self-driven, and independent.
Benefits of this Senior eCommerce Manager role:
- London office based 3 days, 1 day WFH, +20% travel in the UK is required to their regional offices.
- Subsidised café
- Discounts
- Contributory pension
- Business LTIP goals
- Subsidised gym membership
If this sounds like you please apply quoting the reference
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
