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Are you a multilingual communicator who thrives in a fast-paced, customer-focused environment? We are seeking a dedicated Customer Sales Agent to deliver high-quality, responsive support to Independent Business Owners and customers across Europe. This role offers a dynamic opportunity to collaborate with various departments, support sales and recruitment initiatives, and resolve customer queries with professionalism and care.
Key Responsibilities:
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Provide outstanding support to customers and Independent Business Owners across Europe.
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Partner with the Business Development team to support sales and recruitment efforts.
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Liaise with internal departments to ensure seamless two-way communication.
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Work closely with customer care teams to resolve issues efficiently and empathetically.
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Translate training materials when needed.
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Contribute to sales growth through up-selling and cross-selling techniques.
Candidate Requirements:
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Fluency in Swedish and/or Dutch and English is essential; additional Western European languages are a plus.
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Strong communication skills and professional phone manner.
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Demonstrates empathy and professionalism in all interactions.
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Previous experience in customer care or call centres is preferred.
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Able to work full-time in a fast-paced environment.
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Willingness to work occasional evenings and weekends.
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This position is office-based in London.
- Hours 9 - 5 Monday - Friday
If you're passionate about customer service and thrive in a collaborative, multilingual setting, we’d love to hear from you.
