Head of Operations

Head of Operations (Renewables)

Role overview:

The Head of Operations will oversee the successful delivery of multiple renewable energy schemes in domestic properties across the Greater London area. In this pivotal role, acting as the main point of contact for clients, internal stakeholders and third-party subcontractors, ensuring seamless project execution that enhances energy efficiency and client satisfaction.

You will play a key part in the Senior Management Team whilst maintaining an efficient and profitable operation.

Duties and responsibilities:

• You will be the main point of contact for Internal Stake Holders, Clients (Local Authorities, Housing Associations) and 3rd Party Sub-Contractors to enable the smooth delivery of multiple schemes to deliver Renewable Energy Solutions into Domestic Properties in the Greater London area, enhancing energy efficiency.
• Work with the heads of departments on the implementation of allocated large-scale capital projects putting in place appropriate relationships with project managers, operational staff, client teams etc.
• Implement and monitor KPI’s to ensure operations are meeting targets for productivity, quality, cost and customer satisfaction.
• Regular reporting on KPI’s identifying trends and taking corrective actions to stay ahead of target.
• Develop and lead a high-performing operations team by focusing on training and performance management.
• Maintain an awareness of all current trends & trading conditions within the marketplace in which you trade, including competitors/work practices/client trading patterns/benchmarking etc.
• Ensure the retention of current clients and develop potential business partners.
• Creation and maintenance of rigorous processes around identification of risk.

What We Offer:

• Negotiable salary in the region of £80,000 to £90,000 per annum
• Performance-related Incentives
• Company car allowance/fuel card
• Enhanced family benefits
• Employer contributed pension scheme
• 32 days annual leave (Inc. statutory bank holidays and Christmas/New Year Closure!)

If you would like to discuss this role in more detail get in touch.