Housing Strategy & Policy Lead

We're recruiting a highly skilled and forward-thinking Housing Strategy & Policy Lead.

This senior role is pivotal in driving evidence-led housing strategy, shaping corporate policy, and delivering transformation programmes that directly improve outcomes for residents. Acting as a principal policy adviser to senior leadership, you will help set the direction of housing services while embedding resident voice and ensuring compliance with the latest legislation, including the Social Housing Act.
You'll be joining at a crucial time, with the opportunity to influence change at scale, lead multi-disciplinary projects, and position Housing Strategy and Policy as a centre of excellence within the organisation.

The Role
·Lead the development of evidence-based housing strategies and policies that align with organisational vision, deliver value for money, and improve resident outcomes.
·Provide expert policy advice to senior officers and elected members, shaping strategic decisions on service delivery and use of resources.
·Manage and oversee the delivery of major change and improvement programmes, ensuring compliance with new housing regulation and consumer standards.
·Champion resident engagement, ensuring feedback and recommendations are embedded into policy development and service delivery.
·Lead multi-disciplinary reviews and deliver innovative policy projects, particularly around transformation, resident engagement, and compliance.
·Matrix manage and develop Strategy and Policy Officers, driving high performance and continuous improvement.
·Monitor and interpret national, regional, and local housing policy developments, translating them into practical action for the service.
·Act as a subject matter expert in housing strategy, driving organisational learning and ensuring best practice in policy design and delivery.

Key Requirements
·Proven experience leading the design and delivery of complex housing or corporate policy initiatives.
·Strong understanding of housing legislation, regulation, and compliance frameworks (including Social Housing Act and Ombudsman Code).
·Demonstrated ability to influence senior leaders and elected members in a complex, politically-led environment.
·Track record of leading large change and transformation programmes, delivering measurable improvements.
·Strong leadership and people management skills, with experience managing multi-disciplinary teams in a matrix environment.
·Excellent written and verbal communication skills, with the ability to distil complex information into actionable advice.
·Proven ability to drive resident engagement and embed customer voice into strategy and policy.
·Strong research, analysis, and project management skills with knowledge of recognised methodologies (e.g. PRINCE2, APM).

What you need to do now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.