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Location: West London
Salary: Up to 70,000 + benefits
About the Role:
We are currently recruiting for a Contract Manager with strong technical expertise in M&E services, particularly with a background in HVAC, gas systems, or mechanical infrastructure. This is a fantastic opportunity to oversee the delivery of facilities maintenance services across multiple high-profile academic and research sites.
What You'll Be Doing:
QSHE Assurance: Fully utilise company policies and procedures to ensure a safe system of work, proactively eliminating or mitigating risk to staff and building users.
Compliance: Implement a robust maintenance regime to provide an assured level of asset compliance, actively managing any statutory or contractual exceptions.
Planning & Scheduling: Develop a detailed knowledge of the contract to allow for effective work scheduling and optimal allocation of technical resources to deliver required maintenance services.
Operational Management: Ensure that all contract staff are fully conversant with business processes. Identify problematic areas through KPI/SLA performance analysis, addressing required actions promptly.
Customer Focus: Maintain a strong customer focus in all operational activities, building and sustaining effective working relationships with the client team.
People Management: Lead, motivate, and direct operational teams. Provide coaching, guidance, and assistance with internal matters including recruitment and disciplinary procedures.
Finance/Commercial: Support the achievement of contract revenue and profit targets. Assist with growth plans and efforts toward cost, Work in Progress (WIP), and debt reduction.
What You'll Bring:
Strong technical background (desirable - level 3 minimum)
Proven experience managing hard FM services in a client-facing environment.
Strong knowledge of M&E systems, particularly HVAC or gas/mechanical services.
Excellent leadership, communication, and stakeholder engagement skills.
Experience managing CAFM systems, compliance, and contract reporting.
IOSH Managing Safely (or an equivalent H&S qualification).
Recognised engineering apprenticeship or trade background.
If you're looking for a new challenge, then this is the perfect role for you!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
