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Complaints Officer

Daniel Owen Ltd
Posted 3 days ago, valid for a month
Location

London, Greater London N11 1SJ, England

Salary

£28,000 - £30,000 per year

Contract type

Full Time

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Sonic Summary

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  • The position is for a Complaints Officer based in North West London, offering a salary of £30,000 per annum.
  • This is a permanent, office-based role with working hours from 08:00 am to 05:00 pm, Monday to Friday.
  • The main duties include managing complaints at stages 1 and 2, supporting the Planning team with scheduling, and handling tenant calls.
  • Candidates must have experience in social housing, planning or scheduling, and complaint handling, along with strong phone skills.
  • This role requires relevant experience in the social housing sector.

Complaints Officer
Based North West London
Permanent
30K per annum
Office based only
08:00am till 17:00pm

Details on the role:

  • Monday to Friday
  • 08:00am till 17:00pm
  • 30,000 per annum
  • Office based ONLY

Duties:

  • Dealing with complaints stage 1 & stage 2
  • Supporting the Planning team in scheduling in operatives for repair works
  • Answering calls from tenants

Experience required:

  • Social housing experience is essential for this role
  • Planning or Scheduling
  • Handling complaints
  • Strong phone skills

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.