Credit Control

Portfolio Credit Control are currently partnered with a well-established business within the insurance sector who are currently looking to strengthen the team with an experienced a credit controller on a 3 month FTC contract. This is a fantastic opportunity to work with an ever-growing business who truly support and develop their employees.

Main Responsibilities:

• Producing and rendering premium and contra debt statements for the Clubs respective brokers and members.
• Chasing debts by email and/or telephone and recording progress for tracking purposes until balances received and cleared or if escalation required to the u/w team
• Working closely with the Underwriting Teams to resolve unpaid premiums from the members and to discuss potential NoCs requirements where necessary.
• Investigation of received remittances from Brokers and Members in order to identify relevant correct premiums to be applied with the payment.
• Clearing the cash receipts on the AS400 accounting system
• Manage the daily internal transfers of cash receipts between Eclipse (in run-off) and the AS400
• Liaising with the Underwriters/technicians to resolve issues surrounding outstanding cashes and accounting issues (premium calculations difference, etc.) in order to reduce the Clubs unallocated cash and aged debt positions
• Maintaining the unallocated cash items so there are few or no items over 30 days old
• Make regular payments of return premiums, brokerage, continuity credits, or any credit refunds required.
• Set up new payee bank details with AS400 for outbound settlements
• Verbally verifying those bank details where required
• Identifying, querying and clearing potential offsets to keep the accounts clear
• Dealing with both Internal/External queries in a timely manner.
• Managing the daily cash receipts within the team on a weekly rotation, ensuring the information is added to the cash tracker efficiently and accurately.
• Assisting the team members for coverage of tasks during holidays and other absences
• Providing regular updates to the Operations Manager surrounding the designated portfolio of accounts being managed.
• Review of processes and procedures to see what tasks could possible automated for more efficiency and streamlining
• Ad hoc tasks delegated by the Operation Manager support the team's progress.
• Completing assigned training course for their continual personal and business development and growth.

Qualifications and Experience:

• A degree in finance, business administration, or a related field is preferred.
• Previous experience in claims processing, credit control, or a similar role is advantageous.
• Familiarity with financial systems and software, such as Eclipse and AS400, is desirable.

Skills and Competencies:

• Strong analytical skills with attention to detail and accuracy.
• Excellent communication skills, both written and verbal, for effective interaction with internal and external stakeholders.
• Proficiency in Microsoft Office Suite, particularly Excel, for financial reporting and data analysis.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Problem-solving skills to address and resolve issues promptly.

Personal Attributes:

• Highly organized and able to maintain meticulous records.
• Proactive and self-motivated with a willingness to learn and develop.
• Team player with a collaborative approach to work.
• Professional and courteous demeaner, with a strong sense of integrity and confidentiality.

50543AO

INDCC