Credit Controller - Hybrid Working

Credit Controller - Hybrid Working

Location: Leytonstone, East London

Join an award-winning logistics leader driving innovation in global trade.

Are you a skilled Credit Controller looking for your next exciting challenge? This is a fantastic opportunity to join a dynamic, fast-paced finance team within a well-established and internationally recognised logistics company.

At Unsworth, we are a multi award-winning logistics provider with over £55 million in annual turnover. With decades of industry experience, we combine cutting-edge technology and a customer-centric approach to simplify global trade and deliver exceptional value to our clients. We’re proud to offer genuine opportunities for career progression and development.

We’re currently seeking a proactive and detail-oriented Credit Controller to take ownership of managing customer credit accounts in line with company terms. Your expertise will play a vital role in maintaining strong cash flow and supporting our continued growth.

Key Duties and Responsibilities

• Manage and maintain the sales ledger
• Proactively chase outstanding debts via phone, email, and letter in a professional and courteous manner
• Monitor customer accounts to ensure timely payments and identify overdue balances
• Send monthly account statements and follow up with courtesy calls
• Ensure timely and accurate monthly billing
• Post and allocate incoming payments
• Monitor and manage customer credit limits to identify risk and overdue accounts
• Notify management of potential credit breaches on sales orders
• Collaborate with management and operational teams to assess credit hold decisions
• Resolve invoice and payment queries, ensuring debts are collected in line with KPIs
• Produce regular aged debt reports and escalate problem accounts as needed
• Manage legal escalation process for seriously overdue accounts, including court summons
• Administer the company’s direct debit collection scheme
• Carry out general administrative duties
• Any other duties required by Finance Manager or Finance Director

Experience & Qualities Required

• Proven experience in B2B credit control, ideally handling key accounts
• Background in the shipping/logistics industry preferred; familiarity with shipping terms is a plus
• Strong negotiation and communication skills, with a professional and tactful telephone manner
• Self-motivated with a proactive approach to resolving issues and managing risk
• Excellent attention to detail, organisation, and time management skills
• Comfortable working under pressure and meeting tight deadlines
• Customer-focused with the ability to maintain positive relationships while managing overdue accounts
• Experience dealing with a variety of credit terms across both UK and international clients

What’s on offer?

• Competitive salary package
• Hybrid working (3 days in-office, 2 days remote) to support work-life balance
• Award-winning training and genuine career development
• A supportive, diverse, and innovative team environment
• A range of employee benefits including:

• Employee Assistance Programme
• Healthcare Plan
• Enhanced holiday scheme
• Wellbeing day
• Cycle to work programme
• Gym and experience day discounts
• Loyalty rewards and recognition schemes

Apply Now:

If this sounds like the next step in developing your career then lose no time and apply online today.

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