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Property Credit Controller
London/West End
£30k -£35k
The role: To collect the rent, rates and service charges across a commercial portfolio of occupiers for a variety of clients.
Duties:
- Collection of outstanding monies due, including rent and service charges from occupiers in accordance with RICS and internal deadlines.
- Working with the Client Leads to understand and work towards the client’s arrears strategy, meeting service delivery expectations as well as the enforcement of any litigation
- Engage and communicate with occupiers, displaying exceptional service both verbally and in writing
- Monitoring and reporting of all arrears and payment plans to ensure the ability to enforce any CRAR or litigation action for any delinquency
- Compile and present reports for Clients or Property Management Teams including Aged Debts and Collection Performance in accordance with internal and Client requirements
- Working with the Cashiering team to identify occupier income and unallocated cash items
- Maintain accurate records including the Property Management Systems
- Monitoring statutory and internal compliance ,including internal policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements
Requirements:
- 2-5 years experience of credit control
- Prior experience of collecting rent, rates and service charges
- Experience of a large property management system such as Tramps, ECS, Qube, MRI, Yardi etc
- Excellent customer service skills
- Strong Excel skills
- Strong written and verbal skills
Why should you work for this company?
- A renowned surveying practice with an excellent reputation
- Great training available
- Established team with excellent clients
Interview process:
- Two stage process
- 1st stage on Teams/Zoom
- 2nd stage held face to face in the office
If you would like further information on this opportunity please apply online with your updated CV.
To learn more about Osborn Recruitment and our current vacancies please visit our website and follow us on LinkedIn
