Control Centre Monitoring Officer

Job Title: Control Centre Monitoring OfficerLocation: NewhamContract Type: TemporaryShift Pattern: Late/Night Shifts

Are you ready to make a difference in your community? Join a team as a Control Centre Monitoring Officer and play a vital role in ensuring safety and efficiency in our operations!

As a key player in the Control Room, you'll support front-line operational officers and collaborate with the Metropolitan Police to monitor and manage essential services. Your tasks will include:

• Conducting vital data checks using various systems
• Monitoring CCTV cameras in line with the CCTV Code of practise
• Responding to Council Out of Hours calls for housing repairs and social service referrals

Key Responsibilities:

• Provide direct support to frontline officers through radio and phone communication
• Maintain high standards of service delivery to residents and businesses
• Efficiently operate and monitor CCTV systems, ensuring compliance with procedures
• Update computer systems and maintain meticulous records

What We're Looking For:

• Basic understanding of local authority enforcement practises and relevant legislation
• Excellent written and oral communication skills
• Ability to work independently and as part of a team
• Experience in a call centre environment and operating CCTV systems

Why Join Us?

• Be part of a dedicated team that prioritises community safety!
• Flexible shift patterns: Work late shifts from 16:00 to 06:00, including weekends and bank holidays (only 2 night shifts every 4 weeks)
• Contribute to emergency planning and multi-agency collaboration

If you possess problem-solving skills and a passion for serving the community, we want to hear from you!

Apply today and help us keep our community safe!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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