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SPANISH AND FRENCH SPEAKING CUSTOMER SERVICE EXECUTIVE
LANGUAGESFluent Spanish is essential as well as a good level of French and English
LOCATIONSouth West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY
SALARYc£28,000 pa
COMPANY AND BACKGROUNDOur client is a world leading exporter of some of the world’s most recognised brands in the luxury goods sector.
JOB RESPONSIBILITIESThis is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish & French speaking Export Customer Service Executive.
You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:
Initially it will be a 1 year contract but with excellent prospects for a permanent position.
- Placing customer orders for products
- Advising customers of queries on orders and finding solutions for them
- Dealing with customer complaints
- Liaising with courier and freight companies
- Monitoring the efficiency of the export operations in the territories you are responsible for
- Providing support to the Export Sales Teams
CANDIDATE EXPERIENCE / SKILLS
- Fluent Spanish is essential as well as a good level of French and English
- Previous customer service experience or administrative experience is essential
- A clear and confident communicator
- Effective at prioritising and able to work to deadlines and under pressure
SALARY£28,000 pa depending on experience plus benefits
WORKING HOURS ARE MONDAY TO FRIDAY, ALTERNATING BETWEEN 8.00 - 16.00 OR 9.00 - 17.00
CONTACT: Lisa Grimes
