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Spanish & Italian speaking Customer Service Executive

The Language Business - Language Recruitment Specialists
Posted 2 days ago, valid for 3 days
Location

London, Greater London EC1R 0WX

Salary

£28,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Spanish and Italian speaking Customer Service Executive based in South West London, requiring fluency in Spanish and a good level of Italian and English.
  • The role involves providing B2B support to clients, handling customer orders, queries, and complaints, and liaising with courier companies.
  • Candidates should have previous customer service or administrative experience and be clear communicators who can work under pressure.
  • The salary is approximately £28,000 per annum, depending on experience, with potential for a permanent position after an initial one-year contract.
  • Working hours are Monday to Friday, with shifts alternating between 8:00 - 16:00 or 9:00 - 17:00.

SPANISH AND ITALIAN SPEAKING CUSTOMER SERVICE EXECUTIVE (WITH ITALIAN, FRENCH OR SPANISH)

LANGUAGESFluent Spanish is essential as well as a good level of Italian and English

LOCATIONSouth West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY

SALARYc£28,000 pa

COMPANY AND BACKGROUNDOur client is a world leading exporter of some of the world’s most recognised brands in the luxury goods sector.

JOB RESPONSIBILITIESThis is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish speaking Export Customer Service Executive.

You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:

Initially it will be a 1 year contract but with excellent prospects for a permanent position.

  • Placing customer orders for products
  • Advising customers of queries on orders and finding solutions for them
  • Dealing with customer complaints
  • Liaising with courier and freight companies
  • Monitoring the efficiency of the export operations in the territories you are responsible for
  • Providing support to the Export Sales Teams

CANDIDATE EXPERIENCE / SKILLS

  • Fluent Spanish is essential as well as a good level of Italian and English
  • Previous customer service experience or administrative experience is essential
  • A clear and confident communicator
  • Effective at prioritising and able to work to deadlines and under pressure

SALARY£28,000 pa depending on experience plus benefits

WORKING HOURS ARE MONDAY TO FRIDAY, ALTERNATING BETWEEN 8.00 - 16.00 OR 9.00 - 17.00

CONTACT: Lisa Grimes

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.