Hotel Night Manager

Join the revolution in hospitality!

We'relooking for an exceptionalNight Managerto help leadovernightoperations for the first-ever 'digitised pod hotel concept' in central London!

What'sthe mission?

Ensuring ourbuildingstays safe, calm, seamless, and perfectly on brandduring the night.Youllown thevibe andhandle everything from guest experience to safety checks with confidence and composure.

Ifyoureready to be the heartbeat of the building after dark,hereswhatyoullbedoing:

• Lead the team in deliveringan exceptional guest experience,always ready toassistwith confidence and care.

• Stay alert, perform night walks and security checks, followprotocolandkeep guests + team safe at all times.

• Oversee guestsmovement during night time-arrivals and departures,guests returning after their fun night-out,keeping everything smooth and friction-free.

• Ensure communal areas stay spotless and brand-aligned, working with housekeeping tomaintainfirst-class standards.

• Stay composed under pressure;handle incidents and unexpected situations withconfidence,professionalismand clarity.

• Record clear duty notes and ensure seamless daily handover so the day team picks up where you left off, flawlessly.

About you:

• Previousoperational experience as a Night Manager or an experienced Front Office Supervisor/ Manager.

• A good working knowledgeof HotelPMSis desired.

• Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels.

Andmore!Because nightsdontsleep-youlladapt, support operations, and be ready for anything.