Customer Sales Advisor

Customer Sales Advisor - North West London (Maternity Cover - 9 Months)

Are you passionate about building rapport with customers and delivering the highest levels of Customer Service? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. Our client welcome applicants from all different types of retail sales and customer service backgrounds.

Job Purpose:

This is a great opportunity to work as part of a small, friendly team, promoting high-end, self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package.

Principle terms:

• Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
• Starting salary: £24,960 p.a + bonuses -
• Great bonus scheme;
• 30 days holiday, which includes Bank Holidays;
• Contributory pension scheme;

Additional Benefits

• Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
• Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);
• Training and development programme;
• Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.

Core Responsibilities:

Sales/Customer Service

• Sell space (dealing with inbound calls only - no cold calling involced) via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.

• Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible.

Administration/Banking

• Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
• Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.

Please apply now for immediate consideration and job start.