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Customer Service Advisor - Italian & Spanish

Advancing People
Posted 4 days ago, valid for 2 days
Location

London, Greater London SW1A2DX, England

Salary

£30,000 per year

Contract type

Full Time

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Sonic Summary

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  • Advancing People Multilingual is seeking an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor for a fully remote position.
  • The role involves providing excellent customer service to clients in Italian and Spanish speaking regions, primarily through phone and email.
  • Candidates should be fluent in both Italian and Spanish, with strong customer focus and communication skills.
  • This full-time permanent position offers an annual salary of up to £30,000 plus attractive company benefits.
  • Applicants are encouraged to apply if they have relevant experience and a positive attitude, with the role having a strong possibility of becoming permanent after a 3-month contract.

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up.

As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian and Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Deliver high quality customer service
  • Assist with Customer's enquiries
  • Process Claims via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in Italian & Spanish
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual salary of up to 30,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working 5 days a week (100% of the time)

Contract - 3 Months (strong possibility of becoming permanent)

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.