Title: Customer Service Advisor / CoordinatorLocation: RemoteSalary: £25,000 - £27,000 per annumOur client is looking to recruit a Customer Service Adviser to be based in London / Working from home.Job responsibilities:First point of resolution for all inquiriesProviding members with advice and guidance on next steps and their on-going journey with the organisation.Developing and maintaining excellent communications with other teams and divisionsRespond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.Requirements:Have excellent customer service skills.Have excellent communication and listening skills.Be computer literate.Relationship building skillsCan do attitudeGood attention to detail.Flexible to work shifts.Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent. #LI-PB1
Back to searchCustomer Service Advisor - Remote
BCT Resourcing
Posted a day ago, valid for 2 days
London, Greater London EC1R 0WX
£25,000 - £27,000 per annum
Full Time
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Sonic Summary
- The position is for a Customer Service Advisor / Coordinator, which is a remote role based in London.
- The salary for this position ranges from £25,000 to £27,000 per annum.
- Candidates are expected to have excellent customer service and communication skills, along with a can-do attitude.
- The role involves being the first point of resolution for inquiries and maintaining communication with other teams.
- A flexible approach to working shifts is required, and candidates should be computer literate with good attention to detail.
