Title: Customer Service Advisor / CoordinatorLocation: RemoteSalary: £25,000 - £27,000 per annumOur client is looking to recruit a Customer Service Adviser to be based in London / Working from home.Job responsibilities:First point of resolution for all inquiriesProviding members with advice and guidance on next steps and their on-going journey with the organisation.Developing and maintaining excellent communications with other teams and divisionsRespond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.Requirements:Have excellent customer service skills.Have excellent communication and listening skills.Be computer literate.Relationship building skillsCan do attitudeGood attention to detail.Flexible to work shifts.Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent. #LI-PB1
Back to searchCustomer Service Advisor - Remote
BCT Resourcing
Posted 12 days ago, valid for 16 hours
London, Greater London EC1R 0WX
£25,000 - £27,000 per annum
Full Time
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Sonic Summary
- The position of Customer Service Advisor/Coordinator is a remote role with a salary range of £25,000 to £27,000 per annum.
- The successful candidate will serve as the first point of resolution for member inquiries, providing advice and guidance on their ongoing journey with the organization.
- Key responsibilities include maintaining communication with other teams and referring unresolved inquiries to appropriate sections.
- Candidates should possess excellent customer service, communication, and relationship-building skills, as well as being computer literate and detail-oriented.
- The role requires flexibility to work shifts and does not specify a minimum year of experience required.
