Customer Service Agent
London, NW10
£29,000 + Private Medical + Pension + Parking
If you have helpdesk or similar experience then this position for a Customer Service Agent could be the perfect choice for you.
Some of your duties will include:
- Managing a high volume of incoming calls and dealing with general enquiries
- Ensuring that clients, resellers and the installation team are given correct information
- Providing product information and giving information on general service requirements
- Responding and following up on pre-installation queries that come in via telephone and email
- Producing quotations for clients and managing pricing enquiries received
- Dealing with any product return queries and ensuring all matters are resolved
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