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Customer Service Agent

Burton Bolton & Rose Recruitment Services Limited
Posted 9 days ago, valid for 20 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Service Agent is available in London, NW10, offering a salary of £29,000 along with benefits such as private medical insurance, pension, and parking.
  • Candidates should have helpdesk or similar experience to be suitable for this role.
  • Key responsibilities include managing incoming calls, providing product information, and handling pre-installation queries via phone and email.
  • The role also involves producing client quotations and managing pricing inquiries, as well as addressing product return queries.
  • Please note that only shortlisted applicants will be contacted regarding their application.

Customer Service Agent

London, NW10

£29,000 + Private Medical + Pension + Parking

If you have helpdesk or similar experience then this position for a Customer Service Agent could be the perfect choice for you.

Some of your duties will include:

- Managing a high volume of incoming calls and dealing with general enquiries

- Ensuring that clients, resellers and the installation team are given correct information

- Providing product information and giving information on general service requirements

- Responding and following up on pre-installation queries that come in via telephone and email

- Producing quotations for clients and managing pricing enquiries received

- Dealing with any product return queries and ensuring all matters are resolved

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.