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Customer Service Exec Exports

Pod Talent
Posted 6 hours ago, valid for 2 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Pod Talent is seeking a Customer Service Executive for a global luxury spirits manufacturer in West London, offering a salary of up to £33,000.
  • The role involves managing customer service inquiries, processing export paperwork, and ensuring order accuracy.
  • Candidates should have experience in a similar B2B logistics role within FMCG and possess strong numerical skills.
  • Excellent communication skills and the ability to multitask are essential for success in this position.
  • The job requires being in the office Monday to Friday, with one day of remote work allowed.

Customer Service Exec (Export)- West London (1 day WFH)- Up to £33,000Pod Talent is excited to partner with a global luxury spirits manufacturer, seeking a skilled and relationship-driven customer service administrator to join their team in West London. This company is renowned for creating high-quality spirits, working with the finest distilleries, and distributing their products across 40 global markets. With some recent exciting acquisitions, this is the perfect time to join this growing luxury business!In this role, you will be:- Upholding the highest level of customer service, managing any order-related queries, and monitoring the inbox-Processing export paperwork to ensure orders are ready for collection- Processing customer orders, ensuring all documentation, including release orders, picking lists, weights, and quantities, are correct- Monitoring product inventory, creating weekly sales and stock reports- Communicating with B2B customers and 3PL partners to ensure a smooth and efficient processIdeal requirements:- Experience in a similar B2B logistics role, within FMCG- Strong numerical skills and attention to detail- Great communication skills and ability to multitask-Able to be in the office Monday- Friday If this sounds like an exciting opportunity for you, apply now!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.