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- Hitting Sales Goals – Play your part in achieving store sales targets through upselling and smart customer engagement.
- Customer Connections – Identify customer needs and tailor solutions that meet them.
- Maintaining Standards – Keep the store looking sharp and compliant with health and safety practices.
- Handling Enquiries – Answer queries with confidence and enthusiasm, showcasing the full suite of services.
- Owning the Detail – Stay on top of daily admin, store tasks, and procedures to keep things running smoothly.
- Going Solo – Confidently manage the store solo when needed, taking on key holder responsibilities.
- Teamwork & Independence – Work seamlessly with colleagues or fly solo — you’re great at both.
- Solid communication skills – written, verbal, and numerical.
- A customer-first mindset with excellent listening skills.
- Great attention to detail and strong self-motivation.
- The flexibility to work as part of a team or independently.
- The confidence to advise customers and champion products after your training.
- Delivering excellent service to every customer who walks through the door or calls.
- Reaching — and exceeding — sales targets on a weekly, monthly, and annual basis.
- Taking responsibility as a key holder when lone working.
- Carrying out store walks and unit checks to ensure a safe and secure environment.
- Supporting store operations — including occasional forklift use, where trained.
- Helping to minimise customer debt through proactive account management.
- Pitching in with general duties to keep the store at its best.
