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Junior Customer Data Analyst

Quest Search and Selection Ltd
Posted 10 days ago, valid for 4 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • Quest Search & Selection is seeking a Junior Customer Data Analyst to enhance the digital customer journey for a premium retail and eCommerce brand.
  • The role requires 1-2+ years of experience in a Marketing, eCommerce, or B2C digital environment, focusing on data-driven strategies and customer insights.
  • Key responsibilities include managing onsite search performance, driving personalisation initiatives, and analysing A/B test results to inform optimisations.
  • Candidates should have proficiency in Google Analytics and Excel, as well as hands-on experience with merchandising tools.
  • The position offers a salary of £30,000 - £32,000 and includes benefits such as hybrid working, free on-site parking, and opportunities for career progression.
Quest Search & Selection is currently recruiting for a Junior Customer Data Analyst to play a key role in optimising and personalising the digital customer journey. This role is critical in advancing the digital commerce experience and requires a customer-first, data-led approach to help deliver on group-wide digital KPIs.

The company is working in partnership with a well-established premium retail and eCommerce brand. This business operates across multiple channels, with its product offering available in physical stores, through third-party retailers, and online on a global scale.

Role and Responsibilities of this Junior Customer Data Analyst role-

  • Design and execute data-driven, customer-focused visual merchandising strategies for the website and app.
  • Manage onsite search configuration and performance he webiste & app
  • Drive personalisation initiatives using tools such as Algolia and Nosto.
  • Analyse A/B and multivariate test results to draw insights and provide clear next steps.
  • Support ongoing optimisation projects to ensure best-in-class UX across the customer journey.
  • Identify friction points through data analysis and recommend actionable solutions.
  • Collaborate with cross-functional teams to enhance the user journey during key trading moments and promotional events.

Qualifications required for this Junior Customer Data Analyst role-

  • 1-2+ years of experience in a Marketing, eCommerce or B2C digital environment
  • Strong background in data or customers inights website merchandising, CRO, digital visual merchandising, personalisation, or web analytics.
  • Data-savvy with proven ability to interpret A/B testing results and make optimisation decisions.
  • Hands-on experience with onsite search and merchandising tools.
  • Proficiency in Google Analytics and Excel.
  • Strong attention to detail and a commercial, analytical mindset.

Benefits of joining this Junior Customer Data Analyst role-

  • Flexible hybrid working (1 day per week WFH)
  • Free on-site parking
  • Staff restaurant access
  • Discounted memberships
  • Clear pathways for career progression
  • Opportunity to work alongside industry-leading digital experts

If this data role sounds like you -please send your cv today with the reference number JO-2508-115236.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.