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Job Title: Repairs Data Analyst
Contract Type: 12-Month Fixed-Term Contract
Location: North London
Salary: Up to 47,000 per annum
Sector: Social Housing
About the Role
We are working with a leading social housing provider in North London to recruit an experienced Repairs Data Analyst for a 12-month fixed-term contract. This is a critical role within the property services team, focusing on driving performance improvements and service delivery through high-quality data analysis and reporting.
As a Repairs Data Analyst, you will provide detailed insights into the organisation's responsive repairs and voids services. Your analysis will support operational teams, inform strategic decision-making, and help shape service improvements across housing stock.
Key Responsibilities
Analyse and interpret data relating to repairs, maintenance, and voids performance
Develop, maintain, and improve reports and dashboards (e.g., Power BI, Excel) to monitor KPIs, contractor performance, and service delivery
Work closely with property services, asset management, and IT teams to ensure data integrity and accuracy
Identify trends, patterns, and anomalies in repairs data to inform decision-making and highlight areas for improvement
Support service reviews, audits, and compliance reporting with timely and accurate data
Provide insights to improve value for money and customer satisfaction
Assist in the implementation of data-driven solutions and system improvements
Skills & Experience Required
Proven experience as a Data Analyst, ideally within social housing or property services
Strong technical skills in Excel, SQL, and business intelligence tools (Power BI essential)
Good understanding of repairs and maintenance workflows in a social housing context
Ability to translate complex data into meaningful insights for non-technical stakeholders
High attention to detail and strong problem-solving skills
Experience working with housing management systems (e.g., Northgate, Orchard, Civica) is desirable
Excellent communication and stakeholder engagement skills
What's on Offer
Competitive salary up to 47,000 per annum
12-month fixed-term contract with potential for extension
Opportunity to make a tangible impact on services for residents
Collaborative team environment within a mission-driven organisation
How to Apply
If you're a skilled analyst with experience in housing repairs data and are looking for your next challenge in a values-led organisation, we'd love to hear from you. Apply today to find out more.
