Collections Executive

CBC Resourcing Solutions

Posted 23 days ago, valid for 16 days

London, Greater London EC2V7NQ, England

£38,000 - £45,600 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Collections Officer in London, offering a salary between £40,000 and £45,000, along with bonuses and benefits.
The role is within an award-winning bank's Asset Finance team, which is well-established in central London.
Candidates must have previous arrears or collections experience and excellent customer service skills.
The successful applicant will support the Collections Manager with various collection activities, including managing returned payments and monitoring a portfolio of over 6,500 accounts.
This hybrid role requires effective workflow management and adherence to FCA regulations to ensure fair treatment of customers.

Collections Officer

London (hybrid)

£40,000 to £45,000 plus bonus and benefits

Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Collections Officer within their Asset Finance team.

The successful candidate will support the Collections Manager in all collection activities within the Asset Finance Department to include arrears collection, debt recovery, subhire audit function and liaising with the Banks’ internal credit team and outside panel ofsolicitors

You will;

Actively manage daily returned payments to reduce and prevent customer debt
Have the ability to effectively manage busy workflow and identify key objectives
Assist in monitoring of the performance of the portfolio of over 6,500 live accounts
Close liaison with any professional advisers/brokers/valuers/recovery agents
Support Collections Manager in all collections activities within company policy guidelines and as directed by Senior Manager
Ensure customers are treated fairly and FCA regulations are adheredto.

Previous arrears or collections experience is essential as are excellent customer service skills.

In the first instance please send your CV in confidence

Apply now in a few quick clicks

Collections Executive

Collections Associate

Collections Associate

Enforcement Agent