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Portfolio Credit Control are currently partnered with a well established and reputable professional services business who are consistently growing and continuously developing its employees, with continued growth and a high-profile account to manage there is a specific need in the Credit Control team for an experienced German speaking Credit Control professional.
Key Responsibilities
- Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios
- Monitor queries and disputes, ensure the appropriate escalation
- Ensure consistent application of the firm's debt provisioning policy
- Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
- Ensure that there are minimal unallocated cash receipts
- Review and analyse aged debt against defined metrics
- Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
- Maintain accurate and up to date client notes following conversations with clients.
- Prepare daily / weekly / monthly summary reports
- Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
- Where necessary, engage and manage the process of debts that need to go legal
- Ensure that bills raised are sent out to clients in a timely manner
- Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
- Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls)
- Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised
- Provide client base with monthly statements of account as appropriate
- Prepare manual excel template statements when required
- Produce copy bills or summary backup if required for clients
INDCC
49793BRR1
