Hospitality Operative

RESPONSIBILITIES

• Serve beverages for meetings and events.
• Assisting with the setup of events and functions.
• Assisting at events and functions.
• Serving food.
• Housekeeping in-hours of hospitality area and meeting rooms.
• Ensuring that the client suite and meeting rooms remain in an acceptable condition throughout the day.
• Ensure that any maintenance issues are reported promptly.

ESSENTIAL SKILLS

• Working within corporate organisations.
• Maintain high standards of customer focus.
• Good organisational skills.
• Good communication skills
• Excellent written and verbal skills
• Enthusiastic and committed approach
• Tact and diplomacy when dealing with customer, staff and suppliers
• Ability to work under pressure and support the team respectively
• Effective time management and priority setting
• Confident and assertive manner
• Excellent verbal, and good basic standard of written, communication skills.
• Self-motivated and systematic.
• Results/ task orientated, attention to detail and accuracy.
• Excellent time management and organisational skills.
• Commitment to continuous improvement.
• Ability to work as part of a team, as well as independently.
• CharacterCommitted to customer service delivery.
• Reliable and committed.
• Confidential and discrete approach.
• Calm manner, able to work under pressure and with changing demands and priorities.
• Smart appearance.