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Deputy Manager Residential Care Home
Location: Mapleton Road, London, E4 6XL
Start Date: ASAP
Contract Duration: 3+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.53 per hour
Job Ref: OR16553
Job Responsibilities
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Help with daily tasks and improve services as per CQC rules.
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Oversee staff and resources to ensure top care for the elderly and dementia patients.
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Make sure staff follow care plans and best practices.
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Lead shifts, including weekends and nights.
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Assist in hiring, training, and keeping staff.
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Conduct investigations and handle disciplinary actions.
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Create and apply service plans and quality checks.
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Help with assessments and referrals for new users.
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Keep policies and procedures current and effective.
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Work with colleagues and external agencies to aid users.
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Keep track of records and documentation.
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Manage budget and financial data.
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Meet health and safety standards.
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Offer emotional support to users and families.
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Address complaints and performance issues quickly.
Person Specifications
Must Have:
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Experience managing a team in a care home.
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Knowledge of CQC standards.
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Ability to work with elderly and dementia patients.
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Strong communication and leadership skills.
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Experience in training and developing staff.
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Understanding of safeguarding.
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Skills in managing budgets.
Nice to Have:
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Experience with Oracle & Mosaic systems.
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Experience handling disciplinary actions and complaints.
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Experience in quality assurance and service development.
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