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Product Operations Intern – London – London Living Wage - Negotiable
Are you a highly motivated individual with a passion for fintech and user experience? We're looking for a Product Operations Intern to join our dynamic team in London. This is an excellent opportunity to gain hands-on experience in a fast-paced startup environment, working closely with our Product Director.
What You'll Do:
As a Product Operations Intern, you'll play a crucial role in ensuring our customer-facing content is top-notch and our user feedback is effectively utilized.
Key responsibilities of the Product Operations Intern:
- Content Review & Optimization: Proofread and refine customer-facing content, including application flows, website text, and in-app copy, ensuring consistency, user-friendliness, and a perfect fit for UK users.
- Social media & Market research: Help manage our UK social media presence, research advertising trends in the fintech industry, and support content creation and campaign planning.
- User Support & Feedback Handling: Assist in organizing and triaging user feedback and complaints, identifying patterns, and suggesting product improvements.
What We're Looking For:
- Native English speaker preferred, with exceptional writing, editing, and proofreading skills for customer-facing content.
- A strong eye for design and content aesthetics, with a keen attention to user experience details.
- Familiarity with or passion for social media trends and digital advertising strategies.
- Highly self-motivated with excellent time management and cross-cultural communication skills.
- Prior internship experience in startups, fintech, or marketing is a plus.
What you’ll get in return:
- Salary: London living wage, currently £13.85 per hour, negotiable.
- Working Hours: Minimum 2 days or 16 hours per week.
- Start Date: June 2025.
- Location: Near Moorgate Station, London.
About Us:
At UpCredit Limited, we’re embarking on an exciting new journey in the UK as part of a US-listed parent company that is a leader in consumer credit technology. With a mission to enable a better life through accessible and affordable credit, we leverage AI-powered credit assessment capabilities to drive strong growth while maintaining stable risk performance.
We have a proven track record of serving both financial institutions and individuals with comprehensive technology solutions, and we are now bringing that expertise to the UK. Our goal is to support financial resilience for the underserved population, offering innovative lending solutions that make a real difference in people’s lives.
This is where you come in. We are building a dynamic team of passionate and forward-thinking individuals who are ready to tackle new challenges, innovate, and grow with us. At UpCredit, you will be part of a collaborative environment where your ideas and contributions are valued, and you’ll have the opportunity to shape the future of financial technology in the UK.
If you're ready to make an impact and grow with a forward-thinking company, we encourage you to apply!
