Field Service Engineer

Position: Field Service Engineer

Location: UK Travel involved (Ideally based Cambs, Northants, Oxfordshire, Hampshire, Kent, London, Suffolk, Surrey, West Sussex, Essex, Herts, Bucks)

Salary: £28k - £34k + Commission + Vehicle

The Company: Gas Detection Manufacturer

Role:

• This is a full-time, permanent position and following full training in their range of gas detection products at their manufacturing facility, this varied and interesting role will involve a fair amount of driving, covering a schedule of maintenance visits, including some overnight stays away from home when required.
• Self-motivated and hardworking, you will be flexible in your approach, with sound analytical skills and committed to delivering high quality results to their customers in a timely manner.
• Test and calibration of the company’s and other manufacturers’ equipment and commissioning of company equipment
• Fault finding, diagnosis and repair of equipment
• Replacement of components and parts
• Full, written, technical reports and calibration certificates supporting the tasks listed above
• Site surveys with completed documentation, including drawings where necessary
• Recommendations and implementation of preventative maintenance
• Recommendations for new or replacement equipment.
• Generate a comprehensive quote request to enable the Sales Department to issue a quotation
• Ensure stock levels of spare parts, gas cylinders and equipment required are maintained in service vehicle
• Undertake internal and external training courses
• Maintain service vehicle in a clean and tidy condition, arrange services and MOT as required
• Adhere to company and customers’ on-site procedures

Requirements:

• Technical experience in electronics instrumentation
• Minimum of Maths & English GCSE (Grade C) or equivalent
• Flexible approach to work hours
• Full UK Driving Licence
• Must be prepared to undertake an Enhanced DBS Check
• Demonstrated ability to learn technical products/processes to a high standard
• Experience within the gas detection industry or closely related discipline e.g., a manufacturing environment
• Minimum of 2 years customer service/support role in a Field Service capacity
• Technical qualifications

Benefits:

• Competitive pension contributions
• 23 days annual leave (excl. bank holidays)
• Opportunities for growth and development
• Paid course fees where applicable
• Competitive salary package reviewed annually