Brokerage Officer

One of my local government clients is seeking an experienced Brokerage Officer to join the Commissioning Team. This role supports the sourcing, arranging and amending of care packages, placements and supported living services for adults, including older people, individuals with learning disabilities and those with mental health needs.

Working collaboratively with Service Managers, Senior Practitioners and Care Managers, the Brokerage Officer will ensure placements and services are procured in line with council policies, Standing Orders and value-for-money principles.

Key Responsibilities:

• Deliver a placement brokerage function within adult services, including older people, learning disabilities and mental health.

• Work within the Commissioning Team to contribute to market management and provider engagement.

• Ensure timely supplier set-up, contracting, amendments and service changes.

• Source appropriate services for individuals with no recourse to public funds where required.

• Maintain accurate and consistent records on Mosaic and CM2000.

• Work effectively with Care Management, Hospital Discharge, Information and Assessment and Finance Teams.

• Identify savings through negotiation with providers to ensure value for money.

• Maintain clear accountability and responsibility within the brokerage function.

• Provide accurate and robust financial and service information to support forecasting and community care charging.

Skills and Experience Required:

• Previous experience in a brokerage, placement or commissioning role within adult social care.

• Strong knowledge of residential care, nursing placements and supported living services.

• Understanding of market management and procurement processes.

• Ability to navigate complex or contentious placement issues.

• Experience using Mosaic, CM2000 or similar care management systems.

• Strong negotiation, communication and organisational skills.

• Excellent accuracy in record keeping and compliance with internal procedures.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.