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  4. Repairs Delivery Team Manager

Repairs Delivery Team Manager

TRI Consulting Ltd
Posted 3 days ago, valid for 3 days
Location

London, Greater London N1C 4PQ, England

Salary

£206 - £275 per day

Contract type

Part Time

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Sonic Summary

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  • A Large Housing Association is seeking a Repair Delivery Manager for a 6-month contract to enhance their responsive repairs service.
  • The ideal candidate will possess exceptional leadership, organizational, and technical skills to manage daily activities and ensure high-quality service delivery.
  • Responsibilities include overseeing the repair and maintenance of homes, leading a team of repair professionals, and implementing efficient processes.
  • Candidates should have experience in delivering repair improvement plans and performance projects within a property services environment.
  • The role offers a salary of £206 per day PAYE or £275 per day Umbrella, requiring proven experience in team leadership and a customer-focused mindset.

LargeHousingAssociationrequiresaRepairDeliveryManagerfora6-monthperiodtoplayakeyroleinensuringtheresponsiverepairsserviceisbestinclass.Asanexperiencedmanager,youwillhaveexceptionalleadership,organisationalandtechnicalskillstomanagetheteamsdailyactivitiesandensurethesuccessfuldeliveryoftherepairsservice.

Responsibilities:

Ensuringtheefficientandhigh-qualityrepairandmaintenanceofhomeswhileleadinganddevelopingateamofrepairprofessionals.

Youwillworkcloselyandcollaborativelywithcolleaguesandstakeholderstodriveimprovementsandofferafirst-classservicetocustomers.

Makesureallvisitsandinspectionsarecompletedontime

Deliverwellcaredforhomesandplaceswhereresidentsfeelsafeandasenseofpridethroughtopclasscontractmanagement.

Deliveraresponsiveservice,wherestaffandresidentqueriesandcomplaintsareactionedthoroughly,timelyandlearningsaretakenfromfeedback

Establishandmaintainacultureofserviceimprovement,supportingstafftodeliver

changeprojectstomeetdevelopingandevolvingcustomerneeds.

Developandimplementefficientrepairandmaintenanceprocessesandworkflows

specificallywithinthedeliveryofdaytodayrepairstoembedthefoundationoftheRepairsHub.

Continuallymonitortheperformanceofallrepairsusingdata,analysisandinsightto

instigateappropriateimprovementsandrecommendations.

Skills&experience:

Experienceofdeliveringrepairimprovementplansacrosscomplexdeliverymodels

Experienceofdeliveringperformanceimprovementprojectsinarepairsorproperty

servicesenvironmenttodriveserviceimprovement.

Excellentknowledgeofrepair&maintenanceprocesses,toolsandequipment.

Provenexperienceofteamleadershipandstaffdevelopment.

Willhaveknowledgeandexperienceofkeypolicyandchangeinitiatives.

Experienceandpracticalknowledgeofbusinessplanningandperformancemonitoring

Customerfocussedmindset

206pdPAYE,275pdUmbrella

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

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