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Roles and responsibilies:
- Lead coordinating and implementing program logistics to achieve impact
- Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
- Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
- Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
- Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
- Conduct program debrief with client and provide full briefing report post event
- Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
- Develop and maintain knowledge of technology and/or software solutions (Cvent)
