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Programme Manager
Office - five days per week
Occasional International Travel
35 Hours per week
Benefits - Healthy
Job Purpose
The Programme Manager plays a pivotal role in the successful planning, execution, and delivery of C level executive programmes. The Programme Manager will be responsible for managing all aspects of programme administration and logistics, ensuring seamless operations and a premium experience for participants, faculty, and stakeholders. The ideal candidate will bring a combination of project management expertise, operational excellence, and a customer-focused mindset to support world-class learning experiences.
Key Responsibilities
- Programme Delivery
- Plan, coordinate and deliver a portfolio of C Level masterclasses programmes from inception to completion.
- Oversee all logistical and administrative aspects of programme delivery including venues, materials, scheduling, and communications.
- Ensure an exceptional participant experience through professional, timely, and effective communication and support.
- Stakeholder Engagement
- Act as the key point of contact for internal and external stakeholders including faculty, clients, and executive participants.
- Build strong working relationships with senior executives, clients, and academic staff to support programme delivery and development.
- Project Management
- Independently manage multiple concurrent programmes, prioritising effectively to meet deadlines without compromising quality.
- Maintain high standards of accuracy and attention to detail across all operational elements.
- Budget Management
- Prepare and manage programme budgets, monitor expenditure, and ensure financial efficiency and transparency.
- Report on budget variances and contribute to financial planning and forecasting.
- Continuous Improvement
- Evaluate programme outcomes and feedback, identifying areas for enhancement.
- Support the development and implementation of new processes, systems, and approaches for increased operational efficiency.
- Team Collaboration
- Work collaboratively with internal teams including sales, marketing, and academic departments to ensure programme success.
- Contribute to a culture of professionalism, performance, and positivity.
Person Specification
Education
- Educated to degree level
Experience
- Demonstrable experience in Corporate Events either as an Event Manager or Programme Manager
- Proven experience managing administration and logistics
- Track record of working to tight deadlines with attention to detail
- Experience in budget management
- Proficient in Microsoft Office suite: Word, Excel, PowerPoint, Outlook
Skills & Abilities
- Proven ability to manage and deliver complex projects independently
- Sound judgement and independent decision-making skills under pressure
- Experience managing relationships with senior stakeholders and executives
- Excellent verbal and written communication skills
- Strong organisational and time management skills
- High level of customer service orientation with a proactive and energetic approach
- Collaborative team player with a flexible and positive mindset
