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Love great food, live music and building community?
The Heathcote & Star is a buzzing, food-led neighbourhood pub serving Thai dishes and Sunday roasts, with regular live music and comedy nights.
Were after an upbeat Assistant Manager who can run service, lead a small team and help make the pub the heart of Leytonstone
This is a rare opportunity to make your mark within a respected independent group that values personality, performance and people.
What We Offer:
- A structured induction and supportive operations team
- The chance to grow within an expanding independent group where your voice is heard
- Annual team trip abroad
- 25% staff discount on food and drinks across all 9 of our venues
- Company pension scheme
- Workplace where culture comes first, not corporate red tape
- Work in a proper neighbourhood pub with friendly regulars, lively events and community spirit.
What Youll Be Doing:
- Lead front-of-house shifts, coaching staff to deliver brilliant service and great guest experiences.
- Manage bookings, covers and seating for food service (Thai menus and roast service).
- Help plan and run events: live music, comedy nights and community activities.
- Train and develop staff, oversee rotas, and support recruitment.
- Handle stock, help cashing up, basic cost control and supplier liaising.
- Maintain standards for presentation, cleaning and compliance (H&S, licensing).
- Tackle guest issues with a calm, solution-focused approach and build rapport with regulars
- Proven experience in a food-led pub, casual dining or similar & comfortable with multi-service days (lunch, dinner, weekend roasts).
- Experience running or supporting live events (music/comedy) and working with local performers/promoters.
- Strong people skills; coaching, motivating and developing small teams.
- Community-minded, friendly and hands-on; youre as happy serving a roast as you are running the floor during a gig.
- Flexible, reliable, and available for weekends/evenings.
- Think on your feet, solve problems quickly and keep things organised.
- 2 years minimum experience as an Assistant Manager
- A fun and engaging personality with a serious commitment to hospitality.
- Strong leadership skills with a passion for learning and development.
- Excellent communication skills, comfortable interacting with guests, staff, artists/djs and reporting to the board.
- Basic understanding of stock, budgeting and GP levels.
- Ambition to develop within the group, we want you to be our next Assistant General Manager!
If you are ready to take on a challenging and rewarding role as our next Assistant Manager in one of the best venues in Leytonstone, wed love to hear from you.
Apply now to join our team and be part of something extraordinary.
We are an equal opportunity employer. We welcome and value a diverse workforce, create an inclusive culture and encourage applications from all qualified individuals.
Applicants must have the right to work in the UK.
