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�? Admissions & Client Relations Executive
?? Location: Hammersmith?? Contract Type: [Insert Contract Type - e.g., Temporary/Full-Time]?? Pay Rate: £13.85 per hour
Office Angels is proud to be supporting a prestigious organisation in their search for a proactive, people-focused Admissions & Client Relations Executive to join their dynamic team. This is a fantastic opportunity for a professional with a background in customer service, executive education, or hospitality, who thrives on delivering outstanding experiences and building meaningful client relationships.
�? Why This Role?
In this pivotal role, you'll be the key point of contact for prospective and current delegates, guiding them through the entire admissions journey - from registration to post-arrival support. You'll work alongside a supportive Client Relations Manager to ensure a smooth, personalised experience at every stage, while helping to drive strategic goals.
If you come from a hospitality background, your ability to manage multiple priorities, communicate confidently, and create memorable client experiences will serve you well. Your familiarity with CRM systems and attention to detail will also help you thrive in this fast-paced, international environment.
?? About You
We're looking for someone who is:
- Educated to degree level (or equivalent)
- A strong communicator with excellent interpersonal skills
- Experienced with Microsoft Office, especially Excel
- Familiar with CRM software (e.g., HubSpot)
- Organised, adaptable and solutions-oriented
- Culturally aware, with experience in international or multi-cultural workplaces
- Goal-driven, with a proven track record of achieving KPIs
- Able to multitask and manage competing priorities in a busy environment
Bonus: Previous experience in hospitality or client-facing roles is highly desirable.
?? Key Responsibilities
Admissions & Client Relations:
- Manage delegate registration, invoicing, CRM entry and communication
- Provide timely and informative responses to all registration queries
- Guide delegates through the enrolment process, including pre-arrival support
- Maintain accurate admissions data and support deferred training cases
- Offer a warm welcome and ongoing assistance during delegate stays
Programme & Course Support:
- Coordinate with operations teams to ensure seamless course delivery
- Assist with course scheduling and logistics
- Collaborate with marketing to support promotional efforts
Administrative Duties:
- Organise transfers, accommodation, and client activities
- Represent the company at induction and welcome events
- Ensure all delegate information is complete and accurate
�? What's On Offer?
- Career Development: Mentoring, training and opportunities for growth
- Inclusive Culture: Join a diverse and collaborative team
- Work-Life Balance: Flexible working options and wellbeing support
- Competitive Pay: £13.85 per hour + holiday pay + Office Angels support
If you're ready to take the next step in your career and love working in a people-centric, high-impact environment - we'd love to hear from you.
Apply today through Office Angels and let's help you find your perfect fit.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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