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Service Designer
8 months
Remote
Active SC security clearance required
Inside IR35 - Umbrella only
- Conduct user research and stakeholder interviews
- Map service journeys and identify pain points
- Design service blueprints and prototypes
- Collaborate with cross-functional teams to implement service improvements
- Advocate for user-centred design across the organisation
- Strong facilitation and workshop skills
- Experience with service design tools (e.g., Miro, Smaply)
- Ability to translate insights into actionable design solutions
- Understanding of systems thinking and design thinking methodologies
- Excellent communication and storytelling abilities
If you are interested in the role please apply!
