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  4. Head of Customer Services/Retail Banking

Head of Customer Services/Retail Banking

Prime Personnel
Posted 8 hours ago, valid for 25 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A prestigious international bank is looking for a hands-on manager for its retail banking operations in London.
  • The role involves managing a team, processing retail banking and cashiering services, and supporting relationship managers with high-net-worth individuals.
  • Candidates should have extensive experience in retail banking, SWIFT payments, and customer service, along with strong staff management skills.
  • Excellent communication and problem-solving abilities are essential for this position.
  • The role requires at least 5 years of relevant experience and offers a competitive salary in line with industry standards.

A small prestigious international bank is seeking a "hands on" manager for its retail banking operations area.

Your responsibilities will include:

  • Managing a team, processing all retail banking & cashiering for the London branch and providing customer services support to RM’s regarding HNWI & private banking
  • Processing payments and treasury settlements
  • Ensuring CDD/EDD is updated

Your experience must include:

  • Extensive proven and relevant retail banking/SWIFT payments/customers services experience gained in banking
  • Strong proven staff management skills
  • Excellent communication/presentation skills gained in front line customer services
  • Able to work well under pressure, show initiative and good problem-solving skills

Please note this role will be working 5 days a week in the London office.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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