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Are you an ambitious MICE & Leisure Groups Account Manager with a passion for travel and operations? We're looking for a dynamic Leisure & MICE Groups Assistant Manager to join this well-established DMC Global Team. You'll help them grow their international client base, support group travel (leisure & corporate), and play a key role in ensuring smooth operations.
Your mission:
You will manage and grow a portfolio of international clients, converting inbound leads into confirmed business. Working across both leisure and corporate (MICE) travel, you'll deliver exceptional service from first enquiry through to on-tour support.
Key responsibilities include:
- Building and strengthening relationships with key client accounts
- Converting enquiries into bookings and creating tailor-made itineraries
- Negotiating supplier agreements and managing contracts
- Handling all booking administration, invoicing, and documentation
- Supporting clients and suppliers during tours when needed
- Researching and developing new products and destinations
- Providing leadership cover when required
Requirements:
- Experience in travel operations, account management, or group travel
- Experience in 360, A-Z group/MICE travel operations and itinerary quotations (essential)
- Strong organisational, communication, and negotiation skills
- Knowledge of European destinations and CRM systems
- Tech-savvy: comfortable with AI and digital tools
- Fluent in English (other languages would be beneficial and welcome)
What's on offer:
- Competitive salary (to 35,000 DOE)
- Pension scheme & Cycle to Work scheme
- 20 days annual leave + bank holidays
- Hybrid working (4 days office, 1 remote day after probation)
- Professional development & career progression opportunities
This role is ideal for someone who thrives in a dynamic environment and is ready to make a tangible impact on business growth.
If you are interested in this excellent opportunity, please apply online by sending through a current CV along with a cover note.
