Client Service Support (IFA Support/Trainee Paraplanner)
City/hybrid
£33-38,000
A well-established and highly reputable IFA practice, offering holistic financial planning advice is seeking an additional person to join their team. The successful candidate will be working closely with Advisers, Compliance Manager and MD of the business in offering support in all aspects of the advice process.
Duties Include:
- Preparing first meeting packs - as and when required Inputting fact find details into our back-office system - Intelligent Office (IO)
- Set up clients on IO Input case onto IO Input initial fee (commission) onto IO
- Input expectation of future income onto IO Obtain illustrations
- Input ATR Questionnaire into Financial Express
- Input Lifetime cash forecasting information into via Truth
- Prepare suitability letters for Adviser sign off
- Obtain & copy of Anti Money Laundering documents
- Complete verification form for Adviser signature
- Pass prepared case to Compliance
- On-Line processing
- Updating IO on a continual basis with updates/changes/progress on cases using activity manger and other workflow functions
- Chasing business
- Weekly planning / strategy meeting with Adviser
- Handing telephone calls from Advisers, clients, providers
- Diary management
- General administration
Skills/attributes required:
- Experience of working for an IFA practice in a support role
- Ideally working towards level 4 diploma in financial planning
- Experience of liaising with providers and knowledge of financial products
- Good communication skills
- Analytical skills
- Good telephone manner and listening ability
- Good level of IT proficiency including Financial Services Software
- Positive/can-do attitude
- Able to work without supervision
- A team player who can work to deadlines
Additional information:
- City/hybrid - job holder will be required to work from the office 2-3 days each week
- 9-5.50 or 8.30-5pm
- 20 days holiday plus time off at Christmas
- Pension/DIS/PHI
- Excellent career opportunities - support with professional qualifications (level 4/level 6)